ORDERS: Orders can be placed using the E-MAIL
selection at the bottom of this page. If you wish to order by phone
include your phone number in your e-mail and you will be called.
Prices are subject to change depending upon market prices. Shipments will
not be made without your approval. We honor our prices which were fixed at
the time of ordering. Please order by description. If you don't see
the exact stone you want on the web page you may specify that you want one
similar to a stone that is displayed. There are too many types of stones and
cuts to supply item numbers. There is only a sample stock of
gemstones in the USA plus the ones on the web pages.
SALES TAX: A copy of your California resale or
wholesale permit should be faxed or mailed to our office at the time the
order is placed to avoid paying sales tax. Other states do not have
to pay sales tax at this time.
PAYMENT:
PayPal
Payment may be made by business check, bank check, C.O.D., MasterCard,
Visa, or money order. Credit card charges will
require your name as it appears on the credit card, shipping address (including
zip code of your credit card address), your card number, and the expiration date
of your card. You may send it by E-Mail, by FAX or phone (510-237-1636). Your card
number will be destroyed after the transaction is completed. You
will be notified by E-Mail or phone as to the exact amount of the invoice and
the exact time of shipment.
SHIPPING: Shipping will be by U.S. Priority Mail with parcel tracking.
You will have to sign for the parcel. The cost of shipping,
insurance and handling charges will be $5.00.
TIME TO DELIVER: Orders for gemstones that are on the web pages will
be shipped the following day if the order was received after 1:00P.M..
Large special orders will be placed with the cutting factory in Jaipur, India.
Shipping and customs takes from ten to fourteen days.
You will have the stones delivered to your door by US Priority Mail within three
days of their arrival in the USA.
RETURNS: All stones are guaranteed to be as represented and if for any
reason you are not happy with the parcel you may return the unaltered parcel
within 10 days for a full refund except for the shipping charges. Each
parcel will be double checked to insure accuracy in weight and
quality.
